Refund policy
PERFUMANI POLICIES:
I gladly accept cancellations:
Request a cancellation within: 1 days of purchase
Returns & exchanges:
We are responsible for any problem with our products.
You just have to contact us and we will provide you with all the support.
We will not accept a return because you simply changed your mind, ordered wrong size, or don't like a particular item. Please make your selection carefully.
Contact me within: 2 days of delivery
Ship items back within: 14 days of delivery
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We accept returns for defective, damaged, or wrong items shipped within 14 days of receipt. An item must be in its original conditions when returned, along with original packaging & packing slip/invoice. You will receive a full refund minus shipping and discounts if any. If shipping was free for your order, it will be deducted from the credit we apply to your credit card.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
We will not refund shipping cost for any undelivered, unclaimed, returned and refused packages unless we made an error.
All returns must be shipped back to us at the address below using a trackable courier, i.e., UPS, FedEx, DHL .